At EGGREE, we take pride in providing exceptional customer service to ensure that our customers have a great experience with our products. If for any reason a purchased product develops a fault or requires a replacement accessory within 30 days of purchase, we are here to help.Our customers can reach us through our hotline or email, and our customer service team will be available to assist them promptly. Our team will listen carefully to the customer's concerns and provide the best possible solution to meet their needs.

After processing the replacement request, we will ensure that the accessory is delivered to the customer within the shortest possible time, without any inconvenience or delay. Our goal is to make our customers happy and satisfied with their purchase, so they can continue to enjoy our products for many years to come.

To deliver an unparalleled customer experience, we proactively stock our overseas warehouses with a substantial inventory of replacement parts, addressing any unexpected needs promptly and efficiently.

In summary, if you have any issues with a product or require a replacement accessory, don't hesitate to contact us. We're here to help and will do everything we can to ensure that you're completely satisfied with your experience with us.

Contact form